A Lean Management System for Healthcare
This is the starting point for creating a new leadership structure to support lean work in your healthcare organization.
“Every healthcare system in the United States should master the ideas in this book and practice them every day. If they did, we would see a revolutionary improvement in medical care outcomes and massive cost reductions.”
– Paul O’Neill, 72nd Secretary of the U.S. Treasury
Beyond Heroes explains how the ThedaCare Health System, based in Northeast Wisconsin, transformed their culture by redesigning their system of daily management.
Hospitals have long relied on heroics to save the day – on one brilliant nurse or physician to fix the problem at hand. The result is a lot of people rowing in opposite directions, putting safety and quality at risk while increasing costs. This is the story of an organization breaking that habit.
Beyond Heroes shows the reader, step by step, how ThedaCare teams developed their management system, using the stories of its doctors, nurses and administrators to illustrate. The book explores each of the eight essential components of the lean system:
Team Huddles
Managing to Established Standards
Problem Solving
Transparency
Advisory Teams
Scorecards
Standard Work for Leaders
Physician’s role in a Business Performance System
What you will learn about a lean management system:
Create and sustain a system of continuous improvement aligned with strategic goals
Cascade information effectively throughout the organization
Implement a system where employee coaching and mentoring can occur on a daily basis
Build standard work for executives in gemba to support daily continuous improvement
“Beyond Heroes is a practical and helpful guide for all leaders in healthcare. It fills a wide gap in the lean literature, and offers applicable steps for leaders no matter where they are in their improvement journey.”and then, suggest possible implementation strategies. I took away more than 20 ‘pearls of wisdom’. A rare occurrence in one book, for which I am in your debt. Congratulations!”
– Michel Tetreault, MD, president and CEO of St. Boniface General Hospital
“Many people talk about lean management, but Kim Barnas is one of the few who have actually built a robust lean management system in healthcare. Beyond Heroes will be immeasurably useful to organizations that are looking to move beyond tools and projects to a culture that creates the best patient care and a far better workplace for healthcare professionals. This book is full of impactful stories and meaningful, practical advice that is grounded in the realities of healthcare, while making real the potential that every organization should be achieving. I’d strongly recommend this book to every healthcare leader – read it, talk about it, and put in the hard work required to make these meaningful changes happen.”
– Mark Graban, VP of Innovation and Improvement Services, KaiNexus
“Beyond Heroes hits that rare sweet spot between theory and case reports. This book is a clear path to high performance guided by well tested system design suggestions and illustrated by practical examples for the front lines. Readable, understandable, and if followed, transformational.”
– Jeff Thompson, MD, CEO at Gundersen Health System
“Beyond Heroes, A Lean Management System for Healthcare, should be required reading for any healthcare leader who has begun or is thinking of beginning the lean journey. Kim Barnas has done an excellent job of describing ThedaCare’s business performance system – the secret sauce that has helped make ThedaCare so successful. This book will be a valuable guide and resource for years to come.”
– Don Shilton, president & CEO of St. Mary’s General Hospital
This book covers topics on:
Lean Healthcare
Lean Public Sector
Lean Management System
Lean Transformation
Titel: Beyond Heroes
Forfatter: Kim Barnas, Emily Adams
Forlag: Thedacare Center for Healthcare Value
Udgivelsesår: 2014
Sprog: Engelsk
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Brand: Ukendt
Farve: Ukendt
Stand: 60 -
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